Privacy Policy

Effective Date: 17 August 2026
Last Updated: 17 August 2026

Introduction

This website is operated by Martin Rickman BSc MRICS FRGS ("we", "our", or "us"). We are committed to protecting your privacy and handling your personal information responsibly and transparently in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK data protection laws.

This Privacy Policy explains:

• Who we are.
• What personal information we collect.
• How and why we use your information.
• Who we share your information with.
• How long we keep your information.
• Your legal rights.
• How to contact us or make a complaint.

Who We Are

Martin Rickman BSc MRICS FRGS is the Data Controller responsible for the personal information collected through this website.

Contact Details

Martin Rickman BSc MRICS FRGS
6 Morris Court
Yaxley
Peterborough
PE7 3GJ

Telephone: 01733 243880

Email: rickman @ cyberware.co.uk

As a sole trader, there is no separate Data Protection Officer. All data protection enquiries should be directed to Martin Rickman using the contact details above.

What Information We Collect

We only collect personal information that you voluntarily provide to us.

This may include:

• Full name
• Postal address
• Telephone number
• Mobile number
• Email address

This information is normally collected when you:

• Complete our online contact form
• Contact us by email
• Contact us by telephone
• Enquire about our professional services

We do not intentionally collect any special category (sensitive) personal information through this website.

Information About Other People

If you provide personal information about another individual, you confirm that you have their permission to do so and that they understand how their information will be used in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your personal information only where we have a lawful basis to do so.

We may use your information to:

• Respond to your enquiries.
• Communicate with you regarding our professional services.
• Prepare quotations, reports or drawings.
• Manage our client records.
• Meet our legal and regulatory obligations.
• Protect and defend legal claims where necessary.

We do not sell your personal information.

Lawful Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

Legitimate Interests

We process personal information where it is necessary for the legitimate interests of running our professional practice, maintaining client records and protecting our legal rights.

Contract

Where you ask us to provide professional services, we process your information in order to fulfil our contract with you or to take steps before entering into a contract.

Legal Obligation

We may process personal information where required to comply with legal or regulatory obligations.

Sharing Your Information

We treat your information confidentially.

We will only share your information where necessary, including with:

• Professional advisers (such as solicitors) where you have requested or authorised a referral.
• Regulatory or professional bodies where legally required.
• Law enforcement agencies where required by law.
• Courts or government authorities where we have a legal obligation.

We do not sell or rent your personal information to third parties.

Website Forms and Emails

If you complete the contact form on this website, your enquiry is sent to us by email.

We use this information solely to respond to your enquiry and provide any services you request.

Cookies

This website does not use cookies for advertising or behavioural tracking.

If this changes in the future, an appropriate cookie notice and consent mechanism will be introduced where required.

Website Analytics

At the time of publication, this website does not use analytics software that identifies individual visitors.

Should analytics be introduced in the future, this Privacy Policy will be updated accordingly.

How Long We Keep Your Information

If you become a client, your records, including correspondence, reports and associated contact details, will normally be retained for six years after completion of the work.

This retention period allows us to:

• Meet legal obligations.
• Respond to future enquiries.
• Defend legal claims.
• Maintain professional records.

Where legislation requires longer retention periods, we will comply with those requirements.

If you contact us but do not become a client, your information will only be kept for as long as reasonably necessary to deal with your enquiry.

How We Protect Your Information

We take appropriate technical and organisational measures to safeguard your personal information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure

Access to personal information is limited to those who have a legitimate business need.

Although we take reasonable precautions, no method of internet transmission is completely secure and we cannot guarantee the absolute security of information transmitted electronically.

International Transfers

We do not intentionally transfer your personal information outside the United Kingdom.

If, in the future, information is transferred outside the UK, we will ensure appropriate safeguards are in place in accordance with UK GDPR.

Your Rights

Under UK GDPR you have the right to:

• Be informed about how your information is used.
• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information in certain circumstances.
• Request restriction of processing.
• Object to processing where applicable.
• Request transfer of your personal information (data portability) where applicable.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the Information Commissioner's Office (ICO).

Not all rights apply in every circumstance.

To exercise any of your rights, please contact us using the details provided above.

We may ask for proof of identity before responding to your request.

Automated Decision Making

We do not use your personal information for automated decision-making or profiling.

Marketing Communications

We do not send unsolicited marketing emails.

If you have specifically requested marketing communications, you may withdraw your consent at any time by contacting us.

Complaints

We hope to resolve any concerns you may have.

If you remain dissatisfied, you have the right to complain to the Information Commissioner's Office (ICO).

Information Commissioner's Office

Website: https://ico.org.uk/make-a-complaint/

Telephone: 0303 123 1113

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business practices.

The latest version will always be published on this website with the updated revision date shown at the top of the policy.

Contact Us

If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact:

Martin Rickman BSc MRICS FRGS

6 Morris Court
Yaxley
Peterborough
PE7 3GJ

Telephone: 01733 243880

Email: rickman @ cyberware.co.uk